ORDER & SHIPPING CONFIRMATION
You will receive an order confirmation by e-mail shortly after placing your order. As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. This email will include shipping carrier and tracking info for your parcel.
We are shipping worldwide, tracked package with PostNord.
SHIPPING TIME:
Sweden: 1-4 Days
EU/UK: 3-7 Days
USA/Other: 4-10 Days
Delivery time is only an estimation and not a guarantee. We do not take responsibility for orders stuck in transit or customs.
Free worldwide shipping on all orders.
RETURNS & EXCHANGES
If you wish to return your item, you can do so within 14 days of receiving your item(s). The items must be unused and in the same condition as when you recieved them. The item(s) must also be shipped back to us in the original packaging. Once we have received your item(s) we will inspect them for signs of use. We do not refund shipping fees.
OUR RETURN ADDRESS IS:
The Berno Products
Södra Vägen 79
412 54 Gothenburg
Sweden
Make sure to mark your package as "return".
Please note that we do not cover shipping costs for returns.
